The Big Picture

Researcher and consultant
based at the University of California, San Francisco.

Help people at a life crossroad
achieve better outcomes with expert guidance.

Documented track record of increasing success rates
for doctors and patients,
for educators and students,
and for financial advisors and clients.

The Possibilities

Improving success rates for doctors and patients
Building on my patient education work at UCSF,
I consult externally to help other health care organizations
improve patient experience and outcomes.

Studies show my programs have been associated with
increased patient satisfaction, engagement, and knowledge;
and reduced anxiety, distress, conflict, and regret.

Improving success rates for educators and students
Based on my premedical service learning program at UCSF,
I consult with educators and students at colleges around the US.

Studies show my programs have been associated with
increased student knowledge, interpersonal and communication skills,
professionalism, systems-based practice, and practice-based learning.

Improving success rates for financial advisors and their clients
Translating my client-centered approach to other domains,
I consult with financial advisory firms.
We take a scientific approach
to succeeding with clients who are at a life crossroad.

Studies show my programs have been associated
with increased client attraction, enrollment, retention,
consolidation, referrals, and revenue.

The firms I’ve worked with include:


The Way Forward

My coaching and consulting services
are for individuals and organizations
with an urgent need to succeed,
and who are ready to take action.

Contact me to discuss next steps.

Or, if you need more information first:

read my bio on;

read client reviews/testimonials on;

watch my videos on YouTube;

search Google Scholar for my research publications;

read my book DEAL! (Amazon link);

access photos (headshot/action shots for journalists/event planners);

learn about the Patient Support Corps;

or review accounts of my work online, as featured by:



You can schedule a call with me
through the expert consultation site

Consultation line for commercial work:

Book paid call

Consultation line for non-profit work (students and patients):

Request free call