Consulting for health care organizations
Building on my patient education work at UCSF,
I work externally to help other health care organizations
improve patient experience and outcomes.
Studies show my programs have been associated with
increased patient satisfaction, engagement, and knowledge;
and reduced anxiety, distress, conflict, and regret.
Consulting for other professional service providers
Translating my client-centered approach to other domains,
I help professional service providers take a scientific approach
to growing the success of their practices.
Studies show my programs have been associated
with increased client attraction, enrollment, retention,
consolidation, referrals, and revenue.
The firms I’ve worked with include: