Improving your personal and professional outcomes
Across health, education, and finance,
consumers rely on experts to guide them to good decisions.
My research has focused on how consumers and their professional advisors can work together most effectively.
In health care, studies show my programs have been associated with improved experience and outcomes for patients and doctors.
In education, studies show that my programs are associated with improved student performance, as well as better educational and career trajectories.
In financial services, studies show my programs have been associated with increased client satisfaction, retention, consolidation, referrals, and savings.
The firms I’ve worked with as a consultant include:
